How do I create a Contextual Menu in the CI Relationship Viewer that launches the AST:ComputerSystem form?

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How do I create a Contextual Menu in the CI Relationship Viewer that launches the AST:ComputerSystem form?

Post  giby.varghese@gmail.com on Thu Nov 12, 2009 10:23 am

When I select the CI Relationship viewer => View (Contextual menu) it opens a BMC.CORE form. How can I open an AST: form?
E.G. Right click on a Computer System => View => Form displayed is BMC.CORE:BMC_Computer System how can I display the AST:ComputerSystem form

giby.varghese@gmail.com

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Re: How do I create a Contextual Menu in the CI Relationship Viewer that launches the AST:ComputerSystem form?

Post  giby.varghese@gmail.com on Thu Nov 12, 2009 10:24 am

Product
BMC Atrium CMDB 2.x
Environment
CMDB 2.x
Solution
1 CMDB Console => Federation Manager => Create a Federated Product => New
Name / Product Code / Description = BMC Asset Management => Save
2 Click on Federated Interfaces => New
Name = CI Link to AST:ComputerSystem
Owner Product = BMC Asset Management
Description = CI Link to AST:ComputerSystem
Access Method = AR
Form Name = AST:ComputerSystem
Query = ('400129200' = "$ReconciliationIdentity$") => Save
# Note to locate the Reconciliation Identity of a form => Open the form in BMC Remedy User => Tools => Reporting => Double click on
New Style => locate the Field Name and Field ID.
3 Click on Federated Links
New => Browse => To open the search windows => Where = Name != NULL => Search
Select CI Link to AST:ComputerSystem => OK
Description = CI Link to AST:ComputerSystem => Save
4 Now launch the CI Viewer from you ComputerSystem => Right Click => Launch in Context => Asset Management => CI Link to AST:ComputerSystem

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