Remedy Compatibility with Windows 7

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Remedy Compatibility with Windows 7

Post  giby.varghese@gmail.com on Fri Jun 11, 2010 11:51 am

Product
AR System 7.x
Environment
Windows
Reference
Windows 7 is supported on AR System 7.5.00 and has been since Windows 7 GA’ed on October 22nd, 2009. The
7.5 Compatibility Matrix has been updated to specifically reflect Windows 7 support.
Please note that Windows 7 support will have the same restrictions as Vista and XP - i.e. 32-bit only and only on
the business-level editions (Professional, Enterprise, Ultimate). In other words, the "or higher" doesn't mean
that new OS environments are added - like 64-bit Windows 7 or the home version of Windows 7.
Earlier we were able to install the user tool on 64 bit version of XP but now due to architectural change in
windows 7 the aruser.exe is not able to recognize the OS.
Previous versions of Remedy AR System do not support Windows 7.
For complete compatibility information, please visit the Remedy Product Compatibility Matrix at
http://www.bmc.com/support/bmcremedycomp/index.htm.

giby.varghese@gmail.com

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