Remedy defect

View previous topic View next topic Go down

Remedy defect

Post  markopotapljac on Wed Nov 03, 2010 9:26 pm

Anybody know anything about this defect SW00318164

thanks Marko

markopotapljac

Posts : 3
Points : 7
Reputation : 0
Join date : 2010-11-03

View user profile

Back to top Go down

Re: Remedy defect

Post  giby.varghese@gmail.com on Thu Nov 18, 2010 7:35 pm

Hi Marko,

Is this defect about the following.

After installing SRM 2.2 patch 2. The Search and Create buttons don't work for Work Orders on the Overview Console.

The issue is because the WOI:Work Oder Selection ID value was updated on the SYS:Request Types form from 30000 to 33000, but the field z1D_Record_Type menu field on SHR:OverviewConsole_SelectRequestType_dlg needed to have its menu updated for Work Order to be 33000.

Updating this field resolves the issue.


Thanks and Regards,
Giby Varghese
giby.varghese@gmail.com

markopotapljac wrote:Anybody know anything about this defect SW00318164

thanks Marko

giby.varghese@gmail.com

Posts : 107
Points : 222
Reputation : 3
Join date : 2009-11-11

View user profile

Back to top Go down

Re: Remedy defect

Post  Admin on Sat Nov 20, 2010 5:28 pm

Hi Marko,

Do let me know if the reply was useful.

Thanks and Regards,
Giby Varghese

Admin
Admin

Posts : 3
Points : 4
Reputation : 0
Join date : 2009-11-11

View user profile http://remedy.niceboard.net

Back to top Go down

Re: Remedy defect

Post  markopotapljac on Wed Dec 29, 2010 1:57 pm

Sorry for delay with answer

I try your suggestion, but still won t work correctly.

Marko

markopotapljac

Posts : 3
Points : 7
Reputation : 0
Join date : 2010-11-03

View user profile

Back to top Go down

Re: Remedy defect

Post  Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum